Return Policy

At Natural Skin Glo, we want you to feel confident in your purchase. If for any reason you're not completely satisfied with your order, we offer a flexible return policy.

Eligibility

- Returns are accepted within 30 days of delivery
- Items must be in their original packaging and in the same condition as received
- Items must be unused and unopened

Return Process

1. Contact our customer service team at customer.naturalskinglo@gmail.com with your order number and reason for return
2. We will provide a Return Merchandise Authorization (RMA) number and instructions on how to proceed
3. Ship the item back to us at the address provided
4. Once received and inspected, we will process a refund to the original payment method

Refunds

- Refunds will be issued in the original form of payment
- Refunds will include the full amount paid for the item, minus any shipping costs

Exceptions

- Final sale items are not eligible for returns
- Items damaged or altered by the customer are not eligible for returns

Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to reach out to us at customer.naturalskinglo@gmail.com. We're here to help!